When you are part of a corporate ladder, you are bound to do things you do NOT want to. If you are a designer acting like a design manager in a software services organization, then brace yourself for challenges ahead.
One of the duties that you assume in this role happens to be team management. Imagine there are 5-6 designers report to you and you need to ensure that they are 100% billable. Services organization needs granular data of employees like utilization of employees, what business any employee is accountable for, how much back-dated billing has happened for an employee, etc.
Team management was one of my duties in my earlier job. The tool used to track my team members was not helpful at all. It did not give me any idea about RUS (Resource Utilization Summary). Confused navigation and inappropriate content of the RUS tool drove me to maintain my own spreadsheets of data. But something was still missing.
As always, necessity is the mother of invention. Getting lost and landing up on wrong floors of the TechMahindra building through elevators had made me design infographics for elevators. This time, I took the same approach for team management and created an infographic.
This is how it looks:
The header section shows summary of the team member. The 5 columns show the overall utilization of the team member across 5 months. “RUS” means Resource Utilization Summary generated by team management tool (a customized tool in TechMahindra). PMTs are project codes assigned to the team member.
As always, sketching on paper helps :).